De seneste posts fra danske RSS feeds og weblogs på Overskrift.dk om tag'et support http://www.overskrift.dk Thu, 24 May 2012 01:01:07 +0100 FeedCreator 1.7.2 http://www.overskrift.dk/images/overskrift.gif http://www.overskrift.dk Overskrift.dk http://blogs.law.harvard.edu/tech/rss 60 http://blog.podio.com/2012/05/23/how-we-do-user-service-at-podio-and-were-hiring/ I’d like to elaborate on how we at Podio service and support our users. I’d love to know if you agree, or if you’ve had a good/bad support experience (with any company) in the comments. Also, if you’d like to join our great team we’re hiring a Coordinator for User Engagement/Support – please leave your application with the form at the end of this post. 1. We all listen more than we talk. The entire team at Podio is involved in supporting our users. All of us answers support tickets; we talk to users on a regular basis, but we actually listen a lot more than we talk. This way all of us know how Podio is being used out there in real life. We also get valuable input from users, from which we can quickly spot important input and ideas to react on. 2. We’re all humans. Being human is something people take for granted in real life, but when it comes to getting support from companies the human touch is something you rarely see. The easiest way to be human is to actually listen to what the person on the other end is saying to you and respond to this – don’t say something else just because you have a script or a template in front of you. A user wrote to me recently saying: “Wow, you actually read my question and your response makes total sense.” In my mind, that proves the point of this person getting non-human support in the past. 3. We keep exceeding expectations. In my first week at Podio, these words were on the first presentation slide I saw when co-founder Jon Froda introduced me to answering user questions. For me it means that if someone asks us about how to do something in Podio we don’t just answer “Click there, go here” – we want people to really utilize the power of Podio and we would like to have a very consultative approach to what Podio can do. If a bug is really bothering a user, then we call the user to help solve it; if a great feature request is submitted, then we make sure to get back to the person that requested it once it’s been released. For example, one user asked me if it was possible to reference apps across workspaces. I answered that it was not possible yet, but I’d let them know as soon as it was. So, a couple weeks ago I was pleased to write back with the news that app references across workspaces had been released. The user thanked me and upgraded to Podio Premium! That’s how I think we exceed expectations. 4. We’re hiring. Does the above sound good? Would you like to work at Podio, helping our users? Then we’d like to work with you! So, please add your application below. The successful candidate loves to help people, has experience of a customer-facing job and must be fluent in English. It’s a plus if you’re a Podio user and if you’re passionate about the future of work and how to achieve it. // Podio provides project management software you can build yourself.   Gustav Jonsson Podio Blog Wed, 23 May 2012 18:07:30 +0100 http://www.guska.net/hjaelpsupport-min-touch-skaerm-fu-op Hej Har en Legend hvor min skærm til tider fungerer fint. Men lige pluslig begynder den på at hive min status-bar ned uanset hvor på skærmen jeg trykker. Dette problem kan jeg rette op på ved at genstarte telefonen, så jeg tænker det EVT kunne være et software-problem. Har I nogen idéer til hvad det kan være og ikke mindst… hvordan jeg får rettet op på den fejl? Mvh Anders Læs mere her Android Forum DK admin Citater 2012, nyheder, spil, vittigheder, billede Wed, 23 May 2012 09:39:52 +0100 http://www.stopquitsmoking.info/a-quit-smoking-support-group-can-help-you-succeed Many people have successfully A Quit Smoking Support Group Can Help You Succeed stop quit smoking Stop Smoking Naturally | Give Up and Quit Smoking Natural Way Mon, 21 May 2012 15:51:37 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=358166&jobtype=h&ctx=r Vendor Manager Infinigate A/S, Herlev Hos Infinigate kan du forvente et behageligt arbejdsmiljø med et dynamisk team. Du vil være i stand til at arbejde selvstændigt på en bred vifte af opgaver. Til gengæld tilbyder vi dig en fair/god, performance-relaterede løn og en chance for at arbejde med et professionelt team og søde kollegaer. Din opgave bliver at være ansvarlig for en sikkerhedsleverandør og skal bygge markedet op for denne leverandør, ved at arbejde med salg, marketing og presale. Så du skal være interesseret i at rådgive og vejlede kunder indenfor denne leverandørs produkter. Du sidder måske allerede som produktchef eller som Inside sales, og vil gerne have mere direkte kontakt med kunderne, eller du kunne godt tænke dig at bygge en forretning for en leverandør. Jobindex, 21. maj Jobindex - Ledige job kategoriseret i Salg Mon, 21 May 2012 00:00:00 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=358181&jobtype=h&ctx=r IT-arkitekt Moment søger for Københavns Universitet Har du erfaring med design af infrastruktur og drift af store systemer, hvor du skaber det store overblik og stadig har øje for detaljen? Så læs endelig videre. Som infrastrukturarkitekt har du ansvaret for arkitektur, koncept og design inden for it-infrastrukturen. Indhentning og formulering af krav i samarbejde med projektleder Omsætte brugernes og systemejers ønsker/behov til brugbare løsninger Sikre, at løsningerne passer ind i den vedtagne målarkitektur Forestå foranalyser samt være med til at definere løsningerne Moment, 21. maj Jobindex - Ledige job kategoriseret i Systemudvikling og programmering Mon, 21 May 2012 00:00:00 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=358184&jobtype=h&ctx=r Microsoft-arkitekt Moment søger for Københavns Universitet Ønsker du at blive udfordret med en af landets største Microsoft-installationer? På vegne af Københavns Universitet, Koncern-it, søger Moment Professionals en Microsoft-arkitekt til at indgå i Infrastruktursektionen, der består af ca. 30 medarbejdere. I dit kommende job skal du: Følge den seneste udvikling på Microsoft-området Være med til at udvikle, standardisere samt konsolidere Københavns Universitets it-løsninger Indgå i en tæt dialog mellem slutbrugere og systemejere Omsætte brugernes ønsker/behov til brugbare løsninger Moment, 21. maj Jobindex - Ledige job kategoriseret i Systemudvikling og programmering Mon, 21 May 2012 00:00:00 +0100 http://www.guska.net/hjaelpsupport-problmer-med-scandinavian-keyboard-sammen-med-4-0-pa-sensation Her forleden kom 4.0 til sensation. Det var sådan set helt fint. Bortset fra, at nu kan jeg ikke få scandinavian keybord til at virke. Det der ikke virker, det er ordforslag. Har instaleret om et par gange, men ikke med held. Er det ord fra bruger ordbogen, så vil den godt komme med forslag. Nogend er har forslag? Mvh. Mr. Frog Læs mere her Android Forum DK admin Citater 2012, nyheder, spil, vittigheder, billede Sun, 20 May 2012 04:55:39 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/rGTGSkrVP30/bollywood-celebs-support-shah-rukh-khan-in-wankhede-episode Shah Rukh Khan, who got into a scuffle with the Maharshtra Cricket Association (MCA) officials, on Wednesday, has been banned from entering the Wankhede stadium for a period of 5 years, by the MCA. Shah Rukh in a Press conference stated that he was provoked by the MCA officials, who manhandled his kids. While MCA officials have accused him of mi... MovieTalkies.com Movie Talkies - Latest News Sat, 19 May 2012 03:28:46 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/rGTGSkrVP30/bollywood-celebs-support-shah-rukh-khan-in-wankhede-episode Shah Rukh Khan, who got into a scuffle with the Maharshtra Cricket Association (MCA) officials, on Wednesday, has been banned from entering the Wankhede stadium for a period of 5 years, by the MCA. Shah Rukh in a Press conference stated that he was provoked by the MCA officials, who manhandled his kids. While MCA officials have accused him of mi... MovieTalkies.com Movie Talkies - Latest News Sat, 19 May 2012 03:28:46 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/rGTGSkrVP30/bollywood-celebs-support-shah-rukh-khan-in-wankhede-episode Shah Rukh Khan, who got into a scuffle with the Maharshtra Cricket Association (MCA) officials, on Wednesday, has been banned from entering the Wankhede stadium for a period of 5 years, by the MCA. Shah Rukh in a Press conference stated that he was provoked by the MCA officials, who manhandled his kids. While MCA officials have accused him of mi... MovieTalkies.com Movie Talkies - Latest News Sat, 19 May 2012 03:28:46 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/rGTGSkrVP30/bollywood-celebs-support-shah-rukh-khan-in-wankhede-episode Shah Rukh Khan, who got into a scuffle with the Maharshtra Cricket Association (MCA) officials, on Wednesday, has been banned from entering the Wankhede stadium for a period of 5 years, by the MCA. Shah Rukh in a Press conference stated that he was provoked by the MCA officials, who manhandled his kids. While MCA officials have accused him of mi... MovieTalkies.com Movie Talkies - Latest News Sat, 19 May 2012 03:28:46 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/rGTGSkrVP30/bollywood-celebs-support-shah-rukh-khan-in-wankhede-episode Shah Rukh Khan, who got into a scuffle with the Maharshtra Cricket Association (MCA) officials, on Wednesday, has been banned from entering the Wankhede stadium for a period of 5 years, by the MCA. Shah Rukh in a Press conference stated that he was provoked by the MCA officials, who manhandled his kids. While MCA officials have accused him of mi... MovieTalkies.com Movie Talkies - Latest News Sat, 19 May 2012 03:10:05 +0100 http://wirelesshomesecurity-camera.com/will-the-dell-inspiron-560-desktop-intel-pentium-e5800-4gb-500gb-windows-7-home-premium-support-games.html Wirelesshomesecurity-camera.com – Right here i will give data of home security 1x and you can locate details and ideas trick about Kidde and other Carbon Monoxide detector, effectively, today i will give you data of Will the Dell Inspiron 560 Desktop (Intel Pentium E5800, 4GB, 500GB, Windows 7 Property Premium) Assistance games?. I have some [...] Wireless Home Security Camera Fri, 18 May 2012 16:38:30 +0100 http://www.guska.net/hjaelpsupport-kalender-app-dublerer-aftaler-fra-google-ved-opdatering Hej – jeg har en HTC Legend, rootet og installeret custom rom med Android 2.3.3 og HTC Sence 2.1. Jeg har (også tidligere med stock rom) været irriteret over at kalenderen (den originale, der følger med android eller sense) laver multiple kopier af aftaler, hentet fra Google kalender. Jeg har to kalendere hos Google, begge to sat til visning i kalender app’en, det gør den også, men med op til fem gange pr. aftale. Må jo fylde en del og med den rom jeg har, er der ikke ligefrem overskud af plads på telefonen. Lige nu har jeg slettet alle kalenderdata (i indstillinger > administrer programmer > alle programmer > kalenderlagring) og så opdateret igen. Hvor der før var to, måske tre visninger pr. aftale, er der nu fire! Som nævnt har jeg også oplevet det med stock rom’en, så det lader ikke til at det har med custom rom’en at gøre. Er der andre der har samme problem? Og muligvis fundet en løsning? Hjælp ville være velkommen! Læs mere her Android Forum DK admin Citater 2012, nyheder, spil, vittigheder, billede Fri, 18 May 2012 11:26:25 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://feedproxy.google.com/~r/MovieTalkies-LatestNews/~3/FbQ00Vjsfg8/shahid-kapoor-lends-support-for-safe-rail-travel-campaign Never mind that Shahid Kapoor starrer film Mausam landed in trouble over a scene in the movie, which showed Kapoor's character racing his bicycle across a railway track even as a speeding train hurtled towards himThe actor is now lending his support to the issue of safe rail travel alongwith the Dabangg dame Sonakshi Sinha. Urging city c... MovieTalkies.com Movie Talkies - Latest News Fri, 18 May 2012 05:00:47 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=358069&jobtype=h&ctx=r Test Engineer til internationalt softwarehus SAXOTECH A/S, Aalborg SAXOTECH søger en test engineer til vores Quality Assurance team, som varetager kvalitetssikring af vores egetudviklede softwareprodukt, Mediawarecenter (MWC). Som test engineer i vores QA team får du mulighed for at præge kvaliteten og gøre en forskel for vores færdige produkt. Vi er et mindre men dynamisk, regionalt team, så du får et bredt arbejdsfelt og tæt samarbejde med kollegerne i udviklingafdelingen. Du får reference til vores Development Manager – MWC og kommer til at arbejde med følgende opgaver: Afvikling og opdatering af regressionstest og funktionstests Beskrivelse af test cases Genskabning af fejl – herunder til test på kundeinstallationer Jobindex, 18. maj Jobindex - Ledige job kategoriseret i Systemudvikling og programmering Fri, 18 May 2012 00:00:00 +0100 http://www.guska.net/hjaelpsupport-hox-kan-ikke-finde-bestemt-wifi Hey, På jobbet er der ubeskyttet wifi, som min HTC One X også finder, men den kan ikke oprettet forbindelse, og min kollegaer oplever inden problemer (med deres iPhone ) Og hjemme finder den mit eget beskyttet netværk uden problemer og logger også selv på! Jeg har prøvet og slette netværket, men uden held! Er der andre der har haft problemet ? Og hvordan dælen løser jeg det ! Læs mere her Android Forum DK admin Citater 2012, nyheder, spil, vittigheder, billede Wed, 16 May 2012 13:48:00 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=357851&jobtype=h&ctx=r Business Analyst, DONG Energy IT DONG Energy Oil & Gas, Gentofte Can you capture and communicate requirements professionally? You will be the liaison between the business units in Energy Markets and the technical teams in Trading IT. It will be your task to elicit requirements using interviews, workshops, business process descriptions and use cases. You will critically evaluate the information gathered and communicate clearly verbally and in writing both details and concepts. It will be your task to assess and validate solutions to business cases and projects and challenge business units on how to achieve their goals. You will also contribute to resolution of operational issues and analysis of incidents and problems. DONG Energy Oil & Gas, 16. maj Jobindex - Ledige job kategoriseret i Økonomi og regnskab Wed, 16 May 2012 00:00:00 +0100 http://www.jobindex.dk/cgi/click.cgi?jobid=357920&jobtype=h&ctx=r Systemansvarlig (12110) Nykredit, København Nykredit Markets har i en årrække været i vækst og løbende udbredt blandt andet Summit som central IT-løsning til at understøtte forretningsvæksten. Du får ansvaret for koordinering af opgaverne i det team i IT-Udvikling, som har ansvaret for Summit - en løsning, der bredt understøtter Markets såvel i Danmark som i den nyetablerede filial i Stockholm. Stabilitet, aktiv forvaltning og videreudvikling af løsningen er afgørende og en forudsætning for at realisere fortsat vækst i området. Dit job indebærer, at du er ansvarlig for forvaltning, release og support af primært Summit. Det betyder, at du tager ansvar for systemet og de snitflader, der giver tilfredse samarbejdspartnere er proaktiv overfor processer og systemer løbende kan bevare overblikket over systemlandskabet Nykredit, 16. maj Jobindex - Ledige job kategoriseret i Finans og forsikring Wed, 16 May 2012 00:00:00 +0100 http://www.guska.net/hjaelpsupport-sms-hjaelp Godeftermiddag de herre og damer. Jeg står med det problem at, tidligere idag var min SMS hukommelse fuld så slettede jeg alle SMS’erne og så var det lige som det. Mit problem er så at grunden til at jeg fandt ud af den var fuld var fordi jeg fik en SMS, men som i sikkert ved når hukommelsen er fuld er der ingen SMS. Mit spørgsmål er så, er det muligt at finden den tabte SMS et sted på telefonen/ SD kortet eller gøre det umulige, grave den frem i Cyberspace hvor jeg formoder den nu er i. 1. Det er TRÆLS! 2. man føler sig en smule dum når folk spørger hvorfor man ikke svare. 3. jeg kan læse på diverse forumer at jeg bestemt ikke er den eneste med det her problem. og at det har været et problem siden 2008. Min mobil er HTC Desire (1.gen) med Cyanogenmod 7 stabel. //SBJ Læs mere her Android Forum DK admin Citater 2012, nyheder, spil, vittigheder, billede Mon, 14 May 2012 20:17:59 +0100