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When your boss saves your job 
Bob Sutton, author of the excellent book Good Boss Bad Boss tells this story from the very early days at Pixar: The company was under financial pressure and much of this pressure came down on the heads of the Division’s leaders, Ed Catmull and Alvy Ray Smith. The new president, Doug Norby, wanted to bring some discipline to Lucasfilm, and was pressing Catmull and Smith to do some fairly deep
fra The Chief Happiness Officer (Weblogs) (tags: Happy At Work Leadership )
8 steps to create a great corporate culture
8 steps to create a great corporate cultureLet’s face it – great corporate culture doesn’t just happen – you need to make it happen. In general, a company’s most expensive asset is its people. So it still surprises me that so many companies fail to develop a culture or “people plan” to invest in and grow that asset. Corporate culture is an incredibly [...]
fra (Weblogs) (tags: Culture Culture Change Employee Engagement Leadership )
How to get your employees engaged
How to get your employees engagedAre your employees giving your company their all? Do they believe that what they’re doing is important? Do they feel appreciated? Do they show up for work each day filled with passion and purpose? A red flag should go up if you answered “no” to any of these questions. Why? Because there is a direct [...]
fra (Weblogs) (tags: Leadership Culture Change Employee Engagement )
Implementing the Service Profit Chain
My new book has now been published ! Inspired by the principles developed in the ?Service Profit Chain?, Mike Hohnen takes you through each of the steps needed to create an outstanding service business. You will find it here on Amazon Best! We live in a world of abundance ? there is plenty of choice everywhere. And since 2008 we have experienced significant drops in demand as consumers becam
fra Mike Hohnen (Weblogs) (tags: Foodservice Hotel Leadership-Management Marketing linkdin )
Graduating minds
Last weekend the first E-MBA class of University of Inoorero, Kenya, graduated. Congratulations! As I watched them smiling and hugging and sighing with relief that 15 months of hard work now finally materialized itself in a diploma I thought of all the changes these leaders now hopefully are going to implement in their organizations and society. I hope they will keep un developing themselves. Cha
fra hippebrun.dk (Weblogs) (tags: E-MBA Great Leadership Happiness Leadership Development Organizational change Change Emotional intelligence )
Bogota, Colombia upgrades taxi fleets with electric vehicles
The City of Bogota, Colombia, has launched an innovative pilot project to spur the use of electric vehicles in Bogota's center-city taxi fleet. "Bogota's electric vehicle taxi project is a significant achievement, which demonstrates, once again, the city's clear commitment to transform its transportation sector. As an active member of the C40-CCI Electric Vehicle Network, Bogota has both le
fra TckTckTck (Organisationer) (tags: News Solutions Bogota C40 Cities Climate Leadership Group Colombia Electric Vehicles South America Transportation 2.0 )
Can corporate culture boost financial performance
Can corporate culture boost financial performance Executives spend a lot of time worrying about their companies’ products and prices, but they don’t spend nearly enough time worrying about corporate character. A lot of them don’t believe companies even have a character, and others don’t see what difference it could possibly make. But is there a direct correlation betwe
fra (Weblogs) (tags: Culture Business Improvement Culture Change Leadership Performance Management )
When Your Management Blog Gets Hacked
Shortly after my last post, my website got hacked. At first, it seemed like a minor glitch: Visitors clicking from google would be redirected to a harmless directory site. However, I was rather occupied with significant business travel, while … Continue reading →
fra AgileTHIS (Weblogs) (tags: Open mind Projects in general Leadership social media Uncategorized )
Hvad er content curation og hvordan fungerer det?
Hvis der er noget der er nok af på nettet, så er det information. Det er udvælgelsen af relevant information ? også kaldet content curation, der er brug for. I stedet for selv at producere content, kan du udvælge de artikler, blogs, debatindlæg og videoer, som du mener er relevant for dine kunder. Det kan være en mindst lige så effektiv måde at udvise ekspertise på og dermed gøre din virksomhed me
fra Content Marketing (Weblogs) (tags: Content marketing basics blog content curation content strategi målgruppe nyhedsbrev relevant indhold sendetidspunkt thought leadership udvælge indhold )
Hvad er content curation og hvordan fungerer det?
Hvis der er noget der er nok af på nettet, så er det information. Det er udvælgelsen af relevant information ? også kaldet content curation, der er brug for. I stedet for selv at producere content, kan du udvælge de artikler, blogs, debatindlæg og videoer, som du mener er relevant for dine kunder. Det kan være en mindst lige så effektiv måde at udvise ekspertise på og dermed gøre din virksomhed me
fra Content Marketing (Weblogs) (tags: Content marketing basics blog content curation content strategi målgruppe nyhedsbrev relevant indhold sendetidspunkt thought leadership udvælge indhold )
?I do not seek. I find?. Pablo Picasso
Do you know the feeling? This is what it felt like for me in 2011. Finding. Not seeking. Great things happened and most of them by themselves. Of course I made choices, said no to some things and absolutely YES to others. But basically I tried to stay open to whatever happened. And somehow that attracted all the right assignments. What a great way to live and lead. So much easier! Of course it is
fra hippebrun.dk (Weblogs) (tags: Leadership innovation associate Find innovate Search )
Focus!
I spent some delightful hours over Christmas deeply immersed in the Steve Jobs biography. Not only was his life an amazing story but there are also an of abundance of wisdom nuggets throughout the book. One that struck me in particular was the story of when Jobs returned to Apple after his years of involuntary exile. At that point in time Apple was on the ropes and the market was rapidly losin
fra Mike Hohnen (Weblogs) (tags: Leadership-Management Marketing linkdin )
Wake up call ? don?t let things get arrogant
Wake up call – don’t let things get arrogant Big companies start off with verve and energy and aspiration and incredible values that fuel their growth, then grow to the point that they?re no longer in tune with what really moved the enterprise forward in the first place. It happened to McDonald?s, it happened to IBM, and it even happened to Apple and Nokia. For long Nokia was cons
fra (Weblogs) (tags: Strategy Change Management Culture Change Leadership )
Time?
Just watched the movie “In Time” – where time is the currency, not money. And isn’t it always like that, anyhow? What matters is how we spend our time – with whom and with what. How it feels and what it leads to. What will you do with your time in 2012? How will you spend it, use it, live it? Happy New Year!
fra hippebrun.dk (Weblogs) (tags: Happiness Mindful leadership Mindfulness Time )
Slow down?
S+B Magazine has a wonderful interview with Meg Wheatley What particularly caught my attention was this: “S+B: In a talk at the ALIA Institute last summer, you said that the only leaders who succeed are those who have some kind of personal spiritual discipline. WHEATLEY: Yes, I?m convinced of this. By discipline, I don?t mean meaningless, repetitive, boring practice. That disables people. No
fra Mike Hohnen (Weblogs) (tags: Leadership-Management )
4 key corporate value resources
4 key corporate value resources Corporate values shape the culture and define the character of our company. They guide how we behave and make decisions. They represent the guiding principles of the organization?s culture, including what guides members? priorities and actions within the organization. Values are an increasingly important component in strategic planning because they drive the in
fra (Weblogs) (tags: Culture Corporate Value Culture Change Leadership Strategy )
?We are the last generation that grew up in a dumb society?
Internet has only been around seriously for the past 15 years – but it has evolved enormously from the time I was linking up to CompuServe with an acoustic modem and dismantling phone plugs in hotel rooms to get my crocodile grips to connect with the raw wires in order to get a connection… We don’t yet know what is next – but we do know it will be different. One thing you
fra Mike Hohnen (Weblogs) (tags: Leadership-Management Marketing linkdin )
3 key elements in issuing a company apology
3 key elements in issuing a company apology So you messed up. Big. How do you explain your company’s misstep to the public? Back in july 2011, Netflix raised its rates by 60 percent for customers who subscribe to its DVD and streaming video services. Customers were outraged. Hundreds of thousands of people canceled their subscription, and Wall Street responded by punishing the compa
fra (Weblogs) (tags: Leadership Crisis Management Customer Relationship Customer Satisfaction Customer Service Social Media Attack )
Top 50+ management resources you need to know
Top 50+ management resources you need to know Fast-moving technologies, rapid global expansion, shifting business models, mergers and acquisitions all hold out dazzling possibilities. But leadership remains a huge challenge, even for companies relatively unscathed by the economic by economic turmoil. Today, employees continue to seek guidance from their leaders, who must find time to reas
fra (Weblogs) (tags: Leadership Change Management Customer Relationship Employee Engagement Performance Management Strategy )
CBS Full-time MBA: Worth the Investment?
Masami Kanaguri (Japan) reflects on his CBS Full-time MBA experiences It is three months into the 2011-2012 academic year of the CBS Full-time MBA. In an interview with the MBA information aggregator, F1-GMAT, particant, Masami Kanaguri, reflects on his experiences and the highlights of the program so far. He especailly highlights the Leadership Discovery process and Entrepreneurship programs
fra MBA Diary (Weblogs) (tags: Entrepreneurship Leadership Discovery Process MBA - a one-year investment in yourself Preparing for your MBA Why I Chose CBS )
5 change management questions
5 change management questions We live in an era of profound and accelerating disruption. In just a few decades we have witnessed the transition from an industrial, nation based, resource-orientated economy to a global, networked, knowledge-intensive economy. Many organizations will shrink or disappear in the long term – only a third of excellent companies remain excellent for decades, a
fra (Weblogs) (tags: Change Management Business Improvement Leadership Strategy )
An MBA: the Applications & the Stress
A year ago, I was an eager reader of these kind of blogs as I was desperately trying to gain more information about the programs that I was applying to. An MBA is a life changing decision, a huge investment, and considerable time “benched” in the class room and cannot be taken lightly. Back then I had many questions, and I wanted someone who had gone through this selection process to
fra MBA Diary (Weblogs) (tags: Leadership Discovery Process MBA - a one-year investment in yourself Preparing for your MBA Things not taught but learnt anyway )
Leadership Bootcamp (in numbers)
We just got back from what we’ve affectionately called “Leadership Bootcamp.” As part of the Leadership Discovery Process, we spent the last two days together talking about (and living) team dynamics. What makes a high performing team? How do some of the theories play out in practice? What is really possible when people are all working towards a common goal? Instead of giving out
fra MBA Diary (Weblogs) (tags: Leadership Discovery Process Things not taught but learnt anyway )
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